1. Acceptance of Terms

By accessing the website of Bindal Hospital ("www.bindalhospital.com"), using our telemedicine services, booking appointments, or visiting any of our physical branches (Sikar Main, Didwana), you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must refrain from using our services.

2. Medical Services Disclaimer

The information provided on this website is for general informational and educational purposes only. It does not constitute medical advice, diagnosis, or treatment. Always seek the advice of a qualified physician with any questions regarding a medical condition. Bindal Hospital does not guarantee any specific medical outcome. Emergency situations: Please dial our emergency number +91 9982791880 or visit the nearest emergency room.

3. Appointments & Cancellations

Patients can book appointments via website, phone, or in-person. A valid government ID and accurate medical history must be provided at registration. Cancellation policy: For OPD appointments, please cancel at least 2 hours in advance. For surgeries or procedures, cancellation must be made 24 hours prior to avoid cancellation charges (up to 20% of consultation fee). No-show for scheduled surgery may result in forfeiture of advance payment.

4. Telemedicine & Online Consultation Terms

Telemedicine consultations are provided as a convenience but have limitations (e.g., inability to perform physical examination). You consent to the transmission of your medical data over the internet. Bindal Hospital is not liable for technical failures, internet disruptions, or misinterpretation of symptoms via virtual mode. In-person follow-up may be required at the discretion of the consulting doctor.

5. Payments, Billing & Insurance

All fees for consultations, diagnostics, procedures, and hospital stays must be paid as per the billing policy. Bindal Hospital accepts cash, credit/debit cards, UPI, and major insurance plans (cashless facility available for empaneled insurers). Any dispute regarding billing must be raised within 7 days of discharge. Third-party insurance approvals are subject to the insurer's terms; the hospital is not responsible for claim denials.

6. Privacy & Data Protection

Your use of our services is also governed by our Privacy Policy. We collect, store, and process personal and medical data in compliance with Indian IT laws and NABH standards. By using our services, you consent to such collection and use for treatment, billing, and quality improvement. You have the right to access and correct your data.

7. Intellectual Property

All content on this website — including text, graphics, logos, images, videos, and software — is the property of Bindal Hospital or its licensors and is protected by copyright laws. You may not reproduce, distribute, modify, or create derivative works without explicit written permission. The name "Bindal Hospital" and related logos are registered trademarks.

8. Limitation of Liability

To the maximum extent permitted by law, Bindal Hospital, its directors, employees, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the website or medical services. In jurisdictions where liability cannot be excluded, our total liability is limited to the amount paid by you for the specific service giving rise to the claim.

9. Prohibited Conduct

You agree not to:

• Use the website for any unlawful purpose or to transmit harmful code, viruses, or malware.
• Harass, abuse, or threaten any hospital staff, doctors, or other patients.
• Provide false or misleading information during registration or treatment.
• Attempt to gain unauthorized access to hospital systems or patient records.
• Misuse emergency services for non-urgent situations.

10. Modifications to Terms

Bindal Hospital reserves the right to update or modify these Terms & Conditions at any time without prior notice. The revised version will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the new terms. Material changes will be notified via email or website banner.

11. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these terms or the services provided by Bindal Hospital shall be subject to the exclusive jurisdiction of the courts in Sikar, Rajasthan. Arbitration, if pursued, shall be conducted in Sikar in accordance with the Arbitration and Conciliation Act, 1996.

12. Consent for Treatment (Minors & Guardians)

For patients under 18 years of age, a parent or legal guardian must provide consent for all treatments, surgeries, and data processing. The guardian assumes full responsibility for the minor's medical decisions and payments.

13. Force Majeure

Bindal Hospital shall not be liable for any delay or failure to perform its obligations due to causes beyond its reasonable control, including but not limited to natural disasters, pandemics, government restrictions, strikes, or cyber-attacks.

By using Bindal Hospital's services (website, OPD, IPD, telemedicine, or any other facility), you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.